Ten Rules to Success in Bartending
As the adage goes, “ When a man with money meets a man with experience, the man with experience ends up with the money and the man with the money ends up with the experience.”
There is an all around view with it comes to bartending. There isn’t a better way to gain experience in the food and beverage business than working behind the bar. You see and hear just about everything that can be seen or heard. With this said this is a set of guidelines for success behind the bar.
1. DON”T TRANSFER STRESS – sure it’s busy and you’re absolutely swamped, but don’t vent built-up stress on your clientele. The rush will pass. So chant. Don’t vent.
2. THE ECONOMIC POWER OF FUN – a bartender can positively impact how much people enjoy themselves even if they’re standing six feet from the bar. So kick it out, have fun. Make people smile. It’s the best gift you can give.
3. PUT THE HOUSE FIRST – don’t lose sight of who you’re working for. You owe the house your loyalty. Life gets too complicated when you operate in someone else’s business with a hidden agenda.
4. ERGONOMICS – learn to work smarter, not harder. Do things in the fewest steps using the efficiency in motion principals discussed later in the courses.
5. GO HOME OCCASINALLY – every night doesn’t have to be a party. Go home, save your money and enjoy some peace and quiet. You will last a lot longer in this business if you do.
6. DRINK MAKING IS AN ART – appreciate that not everyone can do what you do. Being a skilled mixologist is something to take pride in. Every drink that you serve should be the best drink you can make.
7. TREAT EVERYONE LIKE A GUEST – hardware stores have customers, bars and restaurants serve guests. When you view your clientele as guests, your attitude will naturally become more gracious and accommodating.
8. KEEP YOUR BAR CLEAN – keeping a commercial bar clean is a challenge, but the alternative is unacceptable. A dirty bar reflects horribly on the cleanliness of the rest of the house, and your degree of professionalism.
9. DON”T FRET ABOUT TIPS – a sure fire way to step on your tips is to be pre-occupied with them while your working. Make good drinks, give good service and your tips will take care of themselves.
10. WHEN IN DOUBT SMILE – under nearly any circumstance, one of your nest courses of action is to keep smiling. Rarely is a smile inappropriate, while a frown or a dead-pan expression is always out of place.
PRIDE
Service in America is a lucrative profession. It has become the fastest growing segment of the economy and only 2nd in size to that of the government. People come to us to be entertained as well as cocktailed and fed. Mastering the knowledge and skills that you are provided with in this website will increase your income, but remember it isn’t easy to bartend or work tables, so pat yourself on the back once in a while. Having fun and understanding that what you do is important to a lot of people, even is you’re sometimes not told, is important too!
SALESMANSHIP
Salesmanship is one of the most important abilities bartenders must demonstrate in the performance of their job. Your suggestions, enthusiasm and assistance encouraging guest to try something different, new or temping can make a big difference in how much you sell. And how much you sell makes a big difference in how much you make. Know your products and service techniques. A guest likes to be told what the best or most unusual items are. And it is virtually impossible to talk about something about which you know very little. Up selling and suggestive sales techniques are not innate attributes. They are learned skills. Be positive, accommodating, friendly and honest. Lay off the Bull and lay on the knowledge of the product you are selling.
As the adage goes, “ When a man with money meets a man with experience, the man with experience ends up with the money and the man with the money ends up with the experience.”
There is an all around view with it comes to bartending. There isn’t a better way to gain experience in the food and beverage business than working behind the bar. You see and hear just about everything that can be seen or heard. With this said this is a set of guidelines for success behind the bar.
1. DON”T TRANSFER STRESS – sure it’s busy and you’re absolutely swamped, but don’t vent built-up stress on your clientele. The rush will pass. So chant. Don’t vent.
2. THE ECONOMIC POWER OF FUN – a bartender can positively impact how much people enjoy themselves even if they’re standing six feet from the bar. So kick it out, have fun. Make people smile. It’s the best gift you can give.
3. PUT THE HOUSE FIRST – don’t lose sight of who you’re working for. You owe the house your loyalty. Life gets too complicated when you operate in someone else’s business with a hidden agenda.
4. ERGONOMICS – learn to work smarter, not harder. Do things in the fewest steps using the efficiency in motion principals discussed later in the courses.
5. GO HOME OCCASINALLY – every night doesn’t have to be a party. Go home, save your money and enjoy some peace and quiet. You will last a lot longer in this business if you do.
6. DRINK MAKING IS AN ART – appreciate that not everyone can do what you do. Being a skilled mixologist is something to take pride in. Every drink that you serve should be the best drink you can make.
7. TREAT EVERYONE LIKE A GUEST – hardware stores have customers, bars and restaurants serve guests. When you view your clientele as guests, your attitude will naturally become more gracious and accommodating.
8. KEEP YOUR BAR CLEAN – keeping a commercial bar clean is a challenge, but the alternative is unacceptable. A dirty bar reflects horribly on the cleanliness of the rest of the house, and your degree of professionalism.
9. DON”T FRET ABOUT TIPS – a sure fire way to step on your tips is to be pre-occupied with them while your working. Make good drinks, give good service and your tips will take care of themselves.
10. WHEN IN DOUBT SMILE – under nearly any circumstance, one of your nest courses of action is to keep smiling. Rarely is a smile inappropriate, while a frown or a dead-pan expression is always out of place.
PRIDE
Service in America is a lucrative profession. It has become the fastest growing segment of the economy and only 2nd in size to that of the government. People come to us to be entertained as well as cocktailed and fed. Mastering the knowledge and skills that you are provided with in this website will increase your income, but remember it isn’t easy to bartend or work tables, so pat yourself on the back once in a while. Having fun and understanding that what you do is important to a lot of people, even is you’re sometimes not told, is important too!
SALESMANSHIP
Salesmanship is one of the most important abilities bartenders must demonstrate in the performance of their job. Your suggestions, enthusiasm and assistance encouraging guest to try something different, new or temping can make a big difference in how much you sell. And how much you sell makes a big difference in how much you make. Know your products and service techniques. A guest likes to be told what the best or most unusual items are. And it is virtually impossible to talk about something about which you know very little. Up selling and suggestive sales techniques are not innate attributes. They are learned skills. Be positive, accommodating, friendly and honest. Lay off the Bull and lay on the knowledge of the product you are selling.
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